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Book for Modern Customer Management
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Description
This course is aimed at managers and/or leaders involved in customer management fulfillment or strategy formulation and how this has changed due to the pandemic. Topics that will be covered in this 3-hour interactive online workshop are: The Marketing Concept; Customer Satisfaction Management; Customer Relationship Management; Customer Experience Management and Key Learnings for your application to the workplace.
2021/03/26
Blazing Moon
R 1 380.00
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