Book for Conflict Resolution

We all experience conflict either in the workplace or in our personal lives, how we resolve this conflict is the pivotal issue. We will cover the nature of conflict and what the difference is between conflict management & resolution. You will learn the tools and tips to resolving conflict, using effective listening techniques, building your self-esteem, building trust and respect, and develop your empathy. We will assist you how to anticipate conflict and dealing with all different personalities to manage your conflict effectively.
Blazing Moon
R 1 725.00