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Book for Conflict Resolution-Classroom
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Description
Conflict resolution is a process of attempting to resolve a dispute or disagreement in order to meet the needs of all or at least one party involved. Conflict management and conflict resolution differ and we cover both aspects in this course. Topics Covered: The nature of conflict; learning to deal with conflict; conflict resolution process; anticipation, triggers and personality types.
2020/11/23
Blazing Moon
R 5 364.75
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